Want to be part of a small, friendly team located in the centre of Cambridge (UK)? We employ exceptional people to help us create the very best yearbook product and service for our customers. We lead the market with our technical innovations and dedication to a high standard of quality.
We're located on Mill Road in central Cambridge, a ten minute walk from the station and 15 minutes from the town centre.
How to apply
To apply for any vacancy, follow the instructions (if any) within the vacancy or email a CV to jobs at allyearbooks.co.uk and/or phone/text Jake on 07791 068 122.
Tip: email a CV and a few paragraphs about yourself then give Jake a ring... it's a sure fire way to make the best impression and stand out from the crowd.
Current vacancies
Customer support (yearbook coordinator): temporary (4-5 months til end June or July), full-time, £17-18k
Role: Guide customers through their yearbook creation, providing help and support from the initial contact through to printing and delivery. Includes sales duties with new enquiries.
Key responsibilities:
- Be on the phone, email, IM and Skype with our customers (mainly students and teachers)
- Respond to and follow up enquiries
- Help customers with their support requests
- Update customer records on our in-house database
- Manage payments from customers
- Advise customers on design decisions relating to their books
Essential skills:
- Precise attention to detail
- Friendly but professional when dealing with customers
- Happy on the phone
- Good at writing emails
- Great spelling, grammar and writing skills for emails
- Advanced computer literacy skills including fast and accurate typing, keyboard shortcuts and the ability to manage multiple tabs/windows
Hours: 37.5 hours per week (e.g. 9am-5.30pm with an hour lunch)
Availability: to start in February 2012 (immediate).
Sound like you? See above for details of how to apply.
Web-app developer: permanent, full-time, £28k+
We're looking to grow our small development team who are working on an exciting single-page HTML5 web-app which uses JavaScript on both the client and server.
You'll be working primarily in CoffeeScript, using Node.js on the server and with the help of Backbone.js and jQuery for the desktop-client interface. You'll be using PostgreSQL and Redis datastores and connecting our client(s) with a RESTful API. You'll also be using the HTML5 canvas API.
Ideally you also some experience with general server setup and operation (DevOps) as well as HTML/CSS/jQuery interface construction. Node.js C++ extension development would also be useful.
Sound like you? To apply, we have a short task for you to complete.
Community manager, blogger and brand evangelist: full or part-time, permanent, £20-25k pro-rata
We're looking for someone amazing who can manage our online identity by creating engaging copy for our blog as well as building and engaging with our community on Twitter, Facebook and other online media. We want someone who can create wonders for our brand, building awareness about our exciting little company.
You're a fantastic copy writer who is thrilled at the idea of working with our team to create a really compelling and active blog. You know how to build a solid Twitter presence, communicating with existing and potential followers, listening for mentions of our brand and pulling in new hordes of followers.
Extra bonus if you have some experience with the news media and traditional PR, if you know a thing or two about email newsletters or orchestrating successful offline marketing campaigns.
Sound like you? See above for details of how to apply.
Senior UI/UX designer: permanent, full-time, £28-35k
You're passionate about creating an engaging and compelling experience for users, laser focused on removing any blockers and ambiguity, constantly usability testing and investigating metrics to (in)validate your hunches. Your key strengths lie in capturing the full user experience through user flows, storyboarding, wireframes and prototypes.
You may find it useful to use HTML, CSS and Javascript to create rich high-fidelity prototypes, but our experienced web development team has that area covered if not. If graphic design isn't your forte you'll also have a graphic designer on tap to liaise with in creating an engaging visual experience.
Your knowledge is not confined to the web as you have a mixture of commercial experience between web, mobile and desktop software applications, perhaps complemented by an appropriate college or equivalent qualification. You have an efficient and productive way of working but we're agnostic about the tools and software you choose to do this.
Sound like you? See above for details of how to apply.
Ongoing vacancies
If you're highly talented and any of the following sound like you please do be in touch straight away...
Software engineers (HTML5 web-app)
We're always looking for highly-talented software engineers to join our growing team on our cutting-edge web-app. Our back-end is in PHP and Node.js with extensive client-side Javascript (inc jQuery) too. You should have a computer science or equivalent degree, some experience actually implementing working code, and heaps of enthusiasm for working on the latest web technologies. Be ready to try new technologies and get your hands dirty all the way along the stack.
Customer support supremos
Our customers often need a lot of hand-holding and soothing. You should be happy on the phone and amazing at writing friendly, to-the-point emails. Only apply if you're sufficiently technically savvy to know your CTRL+C from CTRL+V.
Creative design wizards
We make books. Lots of books. We want our books to look as amazingly splendid as possible, and that's where you come in if you're a design wizard. InDesign, Illustrator, Photoshop... yes, you should know these programs, but don't be afraid to learn new ones such as Inkscape, Scribus or web-based solutions. Most importantly of all you're creative, coming up with exciting and original designs.